SMS Privacy Policy & Terms of Service

SMS PRIVACY POLICY

AmeriPro Health (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in connection with our SMS/text messaging program. This SMS Privacy Policy explains how we collect, use, disclose, and safeguard the personal data you provide when you opt in to receive SMS messages from us. By opting in to our SMS service, you agree to the terms described in this policy.

1. Information We Collect

When you opt in to receive SMS messages from AmeriPro Health, we may collect certain personal information, including but not limited to:

  • Your mobile phone number
  • Your name (if provided)
  • Date and time of your consent
  • Any information you choose to provide in SMS replies or associated forms

We collect this information solely for the purpose of delivering text communications you request or agree to receive.

2. How We Collect Your Data

We collect your information when you:

  • Provide your phone number through a form on our website or in-person
  • Reply with an SMS keyword (e.g., texting “JOIN” or “YES”) to confirm consent
  • Sign up through other authorized channels to receive SMS notifications

By opting in, you expressly consent to receive SMS messages from AmeriPro Health at the phone number you submit.

3. Use of Your Information

We use your personal information only to:

  • Send health-related updates, appointment reminders, scheduling notifications, and important service information
  • Deliver administrative messages (e.g., confirmations, reminders)
  • Provide additional communications where you have given explicit consent (e.g., promotional offers related to health services, if applicable)

Your information will not be used for purposes other than those described here without your consent.

4. Consent and Opt-In

By providing your phone number and opting in, you consent to receive automated SMS messages from AmeriPro Health. Standard message and data rates may apply. Participation is not a condition of receiving services unless permitted by law.

5. Opt-Out and Unsubscribe

You may opt out of receiving SMS messages at any time by replying STOP to any message from AmeriPro Health. After we receive your opt out request, we will:

  • Immediately cease sending further SMS communications
  • Remove your phone number from our SMS list within 24 hours

For additional help, you may reply HELP or contact us at:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

6. Non-Sharing of Personal Data

We do not share, sell, rent, or trade your personal phone number or other information collected for SMS purposes with third parties for marketing or other purposes. Your information is only shared with trusted service providers, such as our SMS messaging platform, as necessary to deliver text messages on our behalf.

7. Data Security and Retention

We take reasonable technical, administrative, and physical safeguards to protect your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

We retain your SMS contact information for as long as required to provide SMS messaging services and comply with legal obligations. If you request removal, your data will be deleted from active SMS records within 24 hours of your opt-out, unless further retention is required by law.

8. HIPAA and Sensitive Health Information

For healthcare communications that involve protected health information (PHI), AmeriPro Health complies with all applicable federal and state privacy laws, including HIPAA, as applicable to our services and communication practices. Text messaging may not be suitable for transmitting highly sensitive medical information unless conducted via secure, compliant channels.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will post the updated policy on our website with a revised effective date. Your continued use of the SMS service after any changes signifies your acceptance of the updated policy.

 

SMS TERMS OF SERVICE

Effective Date: 01/01/2026
Last Updated: 01/20/2026

These SMS Terms of Service ("SMS Terms") govern the use of text messaging services provided by AmeriPro EMS (“Company,” “we,” “us,” or “our”). By opting into our SMS program, you agree to these SMS Terms and our Privacy Policy.

1. Program Description

By providing your mobile phone number and opting in, you agree to receive SMS and/or MMS messages from AmeriPro EMS related to:

  • Open Shifts
  • Open Positions
  • Facility Updates
  • Traffic Updates
  • Weather Updates
  • Urgent Announcements

Example message:
“AmeriPro EMS: Open shift available in Atlanta today. Reply STOP to opt out.”

Messages are intended for current employees and applicants who have voluntarily provided their mobile number for work-related communications.

Message types will include informational messages, based on your opt-in selection.

2. Message Frequency

Message frequency varies based on user interaction and service activity. Message frequency may increase during urgent staffing or operational events.

You may receive up to [10] messages per week, depending on your engagement. 

3. Opt-In Consent

You may opt in to receive SMS messages from AmeriPro EMS through:

  • Paper form
  • Keyword opt-in (e.g., texting a keyword to our number)

You provide express consent to receive recurring automated informational text messages from AmeriPro EMS at the mobile number provided.

We maintain records of consent in accordance with applicable law. Consent is not a condition of employment.

4. Opt-Out Instructions

You may opt out at any time by replying:

STOP

After texting STOP, you will receive one confirmation message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you re-enroll.

For assistance, reply:

HELP

Or contact us at:

5. Message and Data Rates

Message and data rates may apply. Message frequency varies. Check with your mobile service provider for details.

6. Supported Carriers

Our SMS program is supported by most major U.S. carriers, including but not limited to:

  • AT&T
  • T-Mobile
  • Verizon
  • Sprint

Carrier participation may vary. Carriers are not liable for delayed or undelivered messages.

7. Privacy

We respect your privacy. Information collected as part of our SMS program is subject to our Privacy Policy:

https://www.ameriprohealth.com/sms-privacy-policy

We do not sell, rent, or share your mobile number with third parties for their marketing purposes.

8. Data Security

We implement reasonable safeguards to protect your personal information. However, no transmission of data over wireless networks can be guaranteed to be 100% secure.

9. Eligibility

You must:

  • Be at least 18 years old or have parental consent.
  • Be the authorized user of the mobile number provided.

10. Changes to SMS Terms

We reserve the right to update these SMS Terms at any time. Updates will be posted on our website with a revised effective date. Continued participation in our SMS program constitutes acceptance of those changes.

11. Contact Information

If you have questions regarding these SMS Terms, contact:

AmeriPro EMS
3 Dunwoody Park, Suite 103, Dunwoody, GA, 30338
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: https://www.ameriprohealth.com

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